22 N. Main Street

Brockport, NY 14420

Ph: 585-334-0200


6687 Pittsford-Palmyra

Fairport, NY 14450

Ph: 585-334-0200


2844 W. Ridge Rd

Rochester, NY 14626

Ph: 585-334-0200


1425 Jefferson Road

Rochester, NY  14623

Ph: 585-334-0200

The best selection of CPAP supplies and equipment

URGENT! Medical Device Recall 

Philips Respironics

Including Dreamstation and Trilogy Devices

Dear Patient,

“Urgent: Medical Device Recall Notice” from Philips Respironics, released on June 14, 2021. As a Dreamstation CPAP or BiPAP user, or a Trilogy user,  your prescribed device is included in this recall. The notice includes information about the recall and what you, the user, should do at this time, including taking the important step of registering your machine on the website. Once registered, you will be receiving information regarding how to proceed with the next steps, directly from Philips Respironics.

Please know that the health and safety of our patients is of the utmost importance to us, and we are working closely with Philips Respironics to gather more information about repair or replacement options for affected units as it becomes available. As soon as we have the information and resources to do so, we will be helping our patients navigate this process in any way possible.

For additional information and customer support, and to register your unit, please refer to the Philips website, www.philips.com/SRC-update or call their toll-free number:  1-877-907-7508.